Front Office

The nerve centre of your hotel operations. Manage the entire guest journey — from reservation to checkout — with a visual, intuitive dashboard that keeps your front desk running smoothly.

Front Office — Product Screenshot

Coming soon

Key Capabilities

Visual Room Grid

Colour-coded room status board showing vacant, occupied, dirty, reserved, out of order, and maintenance rooms at a glance.

Reservation Management

Create, modify, and cancel reservations with automatic availability checks. Handle walk-ins, advance bookings, and group reservations.

One-Click Check-In/Out

Streamlined check-in process with ID scanning, room assignment, and automatic folio creation. Express checkout with email receipts.

Guest Folio Management

Track all guest charges — room tariff, F&B, minibar, laundry — in a single folio. Split folios, transfer charges, and post adjustments.

Room Assignment & Transfers

Smart room assignment based on guest preferences, floor, view, and accessibility. Seamless room transfers with folio migration.

Night Audit & Day Close

Automated night audit process: post room charges, verify rates, reconcile folios, and generate end-of-day reports.

Guest History & Preferences

Build guest profiles with stay history, preferences, special requests, and loyalty information for personalised service.

Occupancy Dashboard

Real-time occupancy rates, arrival/departure lists, expected guests, and room availability forecasts.

Rate Management

Configure tariffs by room type, season, day of week, and length of stay. Support for corporate rates and travel agent commissions.

Why Hotels Choose This Module

Reduce check-in time from 5 minutes to under 60 seconds
Eliminate double-booking with real-time availability
Automate night audit — save 2+ hours every night
Track every charge on guest folios automatically
Improve guest satisfaction with preference tracking
Get real-time occupancy insights for better decisions
Handle group bookings and corporate accounts easily
Coordinate seamlessly with housekeeping and F&B

Ready to Modernise Your Hotel?

Join hundreds of properties using ModernHMS to streamline operations, boost revenue, and deliver exceptional guest experiences.