Tips & Guides February 15, 2026 by ModernHMS Team
Hotel PMS Features Checklist: What to Look for in 2026
A comprehensive checklist of must-have features when choosing a hotel property management system. From front office to accounting, ensure your PMS covers all bases.
hotel-pms features buying-guide checklist
Choosing the right Property Management System (PMS) is one of the most important technology decisions a hotel can make. The wrong choice can cost you time, money, and guest satisfaction for years.
Here’s a comprehensive checklist of features to evaluate when selecting a hotel PMS in 2026.
Front Office Essentials
- Visual room grid with real-time status
- Reservation management with availability calendar
- Quick check-in and check-out workflows
- Guest folio management
- Room assignment and transfer
- Night audit automation
- Guest history and preference tracking
- Walk-in and advance booking handling
Billing & Payments
- Automated charge posting from all departments
- Split billing and group invoicing
- Online payment gateway integration
- Multi-currency support
- Tax compliance (VAT/GST)
- Payment receipt and invoice generation
- Outstanding balance tracking
- Credit/debit note support
Food & Beverage
- Point of sale for multiple outlets
- Kitchen order ticket (KOT) system
- Menu management with modifiers
- Table management
- Recipe costing and food cost tracking
- Room charge posting from F&B
- Shift management
Inventory Management
- Purchase order workflows
- Goods receipt and verification
- Real-time stock tracking
- Vendor management
- Automated reorder points
- Recipe-based consumption
Housekeeping
- Automated task assignment
- Room status synchronisation with front office
- Inspection workflows
- Maintenance request tracking
Reports & Analytics
- Occupancy and revenue reports
- Department-wise performance analysis
- Executive dashboard with KPIs
- Export capabilities (Excel, PDF)
- Custom report builder
Technical Requirements
- Cloud-based (no local server needed)
- Mobile-responsive design
- API access for integrations
- Multi-tenant with data isolation
- Regular backups and disaster recovery
- Role-based access control
The Bottom Line
No PMS will be perfect in every area, but ModernHMS is designed to check every box on this list — and more. See all features or request a demo to see it in action.